Privacy and Terms of Use

CUSTOMER DATA PRIVACY POLICY

Principles of data processing

Responsible protection of your personal information is important to us. The personal data processing policy describes what data is collected and for what purpose. Data is processed in accordance with applicable laws, and we always proceed with your interests, rights and freedoms when processing personal data.

The processing of personal data shall be carried out in a way that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using reasonable technical or organizational measures.

The chief processor of the client's personal data is BCS Koolitus AS, registry code 10723047, address Aia 7, Tallinn 10111.

Purposes of the processing of personal data

The purpose of processing personal data is to analyze the personal data collected by the company and to facilitate the use of the services provided by the company. In addition, data collection helps to provide the user with more personal and customized website content.

Sharing and transfer of personal data

Your personal data will not be passed on to third parties, except:

  • email forwarding service provider, in cases where you are provided with marketing materials and offers

  • to the web developer to the extent necessary to ensure its smooth operation

  • with third parties with whom the company cooperates. If it is decided to share your personal data with the company's partners, this data will be processed in accordance with the instructions for the processing of personal data and only for the purposes that are in line with the company's data collection objectives.

  • For legal reasons to public authorities (eg police and tax authorities).

In the above cases, the partners process the received data as independent data controllers in accordance with their privacy policy and guidelines.

Storage of personal data

The processing of data is in accordance with legal requirements, ie personal data are not stored longer than necessary for processing. This means that the data will be deleted as soon as they are no longer needed for the purpose for which they were collected, or are no longer relevant. The processing of personal data is always subject to a high level of security and confidentiality.

Customer rights in the processing of personal data

The customer has the right to use the following rights in connection with his / her personal data:

  • the right to request access to personal data concerning him or her;

  • the right to request the rectification of data;

  • the right to request the deletion of data;

  • the right to restrict the processing of personal data;

  • the right to object to the processing of personal data;

  • the right to request the transfer of personal data;

  • the right to withdraw consent;

  • the right to object to the processing of personal data for direct marketing purposes (incl. analysis of personal data, ie so-called profiling)

  • the right to opt out of newsletters / personal offers

Data collected on the Website

The following personal data may be collected from you through various forms on the website:

  • Name

  • Identity number

  • Address

  • Phone

  • Email

PRINCIPLES FOR THE USE OF COOKIES

Information about cookies

While on our website, personal information may be collected about you, during which the information collected about the use of the page and the pages visited is stored. The information we collect may relate to technical information about your device and your Internet connection (such as your operating system, browser version, IP address, cookies, and unique IDs).

Cookies are small text files that are stored on your computer or device by a browser when you visit our website, in order to improve the experience of your website, evaluate the use of content and support the marketing of our services. Cookies allow you to monitor website usage statistics and other activities on the website. Cookies are important to make our web service easier and more convenient and to provide you with a better service. Cookies are not dangerous and do not harm your computer or files.

Purposes of the use of cookies

The website uses specific cookies in order to give you the best possible user experience and to ensure that the website works effectively. We only use cookies that we deem necessary and useful.

Cookies help:

  • remember your settings and preferences

  • improve website speed and security

  • personalize the page and find information faster

  • plan website improvements and developments

  • make offers and marketing messages more tailored to your needs

Types and classification of cookies

We use both first-party and third-party cookies, which can be session or persistent cookies at the same time.

  • Temporary or session cookies are stored on your computer only for the time you use a particular web browser and are deleted after you close the web browser. Temporary cookies are usually used to provide a more convenient way for a computer user to use a web browser.

  • Persistent cookies - save your preferences or activities. Allow the website to remember previous choices made by the User (for example, username, language selection, etc.) and thus offer more efficient and personalized functions.

Compared to session cookies, they have a longer service life and are valid for a specific period of time for each specific cookie. Persistent cookies are not deleted when you close the browser and are stored on your device.

First-party cookies are cookies that we place on the website and that can be used to store information that will be re-used the next time you visit the website.

Third-party cookies are cookies created by third parties and used by us for analytical purposes. We use the information we receive to generate reports on the functionality of the website and to make the website more efficient.

Cookies, in turn, are classified as follows:

  • Strictly necessary cookies - these allow you to use the functions of the website and remember the information entered in the forms even if the user navigates to other subpages during the session. Without strictly necessary cookies, the services of a specific website are not possible. Strictly necessary cookies do not collect information for marketing purposes and do not remember which pages are viewed on the Internet.

  • Performance cookies - collect information about the use of the website and can be used to improve the way the website works. Performance cookies indicate which pages were most frequently visited, what difficulties were encountered when visiting the website, and whether or not the website's advertising was working. Performance cookies do not collect personal information and the information collected is anonymous.

  • Functionality cookies - these cookies remember your choices and offer advanced and more personalized features. In addition, they remember the changes made, but do not save activities on third-party websites.

  • Targeted cookies / advertising cookies - These are used to serve ads that are relevant to your interests and to limit the number of times an ad is displayed. Advertising cookies collect data about the User's browsing habits, which in turn allows the website to display advertising content that is in line with the User's preferences. In addition, this type of cookie allows you to measure the effectiveness of your advertising campaign.

Third Party Functions

For example, Facebook and Google may use their own cookies or other methods to collect information about the content of your website that you have visited. They use this type of information to provide usage statistics analysis and advertisements on topics that interest you.

We do not access or control cookies placed on our site by third parties - the use of these cookies is subject to the installers' privacy policy. To this end, we encourage you to review the privacy policies of all third parties separately.

Cookies used on the website

We use cookies on the website that contain the following user data:

  • User language selection

  • User's acceptance of the Privacy and Terms of Use

  • Cookies related to the Google Analytics system

  • Cookies related to the customer support livechat system

  • Cookies related to the Facebook sharing system

  • Third-party content cookies (e.g. Youtube)

Manage and delete cookies

If you want to use all the features of our website, you must allow the use of cookies.

Otherwise, you have the right to refuse to store cookies on your computer, which you can do from your browser settings. When blocking cookies, you should be aware that not all functions of the website may be available after blocking cookies, and we cannot guarantee the correct behavior of the website.

We will not use your data for any purpose other than as stated in this document. If the conditions change, we will notify you and ask you for your consent again.